No insurance pays 100% of all procedures. Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90% to 100% of all dental fees. This is not true! Most plans only pay between 50% to 80% of the average total fee; some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with the insurance company. There are literally thousands of contracts available for employers to choose from.
Your dental insurance benefits are not determined at all by your dentist. Insurance companies set their own schedules and each company uses a different set of fees they consider allowable. These allowable fees may vary widely because each company collects fee information from claims it processes.
If we have received all of your insurance information by the day of the appointment, we will be happy to file your claim for you. We will collect from you the estimated amount insurance is not expected to pay. We file all insurance so your insurance company will receive each claim within the days of the treatment.
Please understand that we file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company; only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment.
Please keep us informed of any insurance changes such as policy name, insurance company address, or a change of employment. If you have any specific questions about your insurance plan, please contact your employer or your insurance company. Our staff will be happy to answer any general questions you might have.
Midlothian: Mon-Fri 8-5
Powhatan: Mon-Fri 8-5
Chester: Mon-Thurs 8-5
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